Welcome to Synapsis Software
Who We Are
Established in 1993, Synapsis Software is a software development company in South Africa catering for the needs of the Southern African business, corporate and local government sectors.
Our software solutions are innovative, technologically state-of-the-art, and of industrial strength robustness. This has managed to set us apart as one of the best IT companies in Port Elizabeth, where we are based.
The rigorous application of sound methodologies and strict adherence to best practices for project management, software development, and testing of our software solutions are crucial ingredients for the success of our projects.
Based on proven and well-established main-stream technologies, products from the Synapsis Lab are designed with long-term sustainability in mind, giving our customers peace of mind for many years to come, as well as a great return on investment.
To be recognized as one of the preferred solution providers of cutting-edge, high-impact software solutions within the business, corporate and local government sectors across sub-Saharan Africa and English-speaking countries across the globe.
On the basis of close, long-term customer relationships and continuously high levels of service excellence, it is our mission to empower our customers to utilise the latest information technologies effectively in order to streamline their operations.
To be a company that is passionately dedicated to its customers at all times, to anticipate needs and to regularly exceed our customers’ expectations with the cutting-edge portfolio of products and services that we provide.
WHAT OUR CLIENTS SAY
SmartMun CustomerCare Manager has made the processing of our customer requests/complaints/general enquiries much easier, quicker as well as improving our service levels and the efficiency of many internal departments.
We find the software to be very user-friendly and upon purchase, the installation and training was carried out in a professional and thorough manner.
Oudtshoorn Municipality have been using the Cemetery Manager software since 2008. This has made the processing of our burials much easier, quicker and made information more accessible to anyone wishing to search for a loved ones burial details. This has obviously improved our service levels and departmental efficiency.
We would gladly recommend the software and indeed the company to any municipality that is contemplating improving/updating the management of their cemeteries.
With SmartMun software from Synapsis we are able to process all our burial records electronically rather than using the old-fashioned 'register' method.
We are very pleased that we keep receiving regular program updates with additional functionalities and new reports.We offer no hesitation to act as a reference for both the software and the company as a whole.