Welcome to Synapsis Software
Who We Are
Established in 1993, Synapsis Software is a software development company in South Africa catering for the needs of the Southern African business, corporate and local government sectors.
Our software solutions are innovative, technologically state-of-the-art, and of industrial strength robustness. This has managed to set us apart as one of the best IT companies in Port Elizabeth, where we are based.
The rigorous application of sound methodologies and strict adherence to best practices for project management, software development, and testing of our software solutions are crucial ingredients for the success of our projects.
Based on proven and well-established main-stream technologies, products from the Synapsis Lab are designed with long-term sustainability in mind, giving our customers peace of mind for many years to come, as well as a great return on investment.
To be recognised as one of the preferred providers of cutting-edge, high-impact software solutions to private and public sector clients across the African continent. We want our software to set the standard in optimised solutions.
To enhance the competitiveness of our customers with the development of customised software solutions that facilitate the automation and streamlining of their workflows and allow them to effectively monitor critical key performance indicators in real-time based on always up-to-date, accurate and credible data.
To be a company passionately dedicated to our customers and to consistently anticipate and exceed their expectations. To be a powerful catalyst for the growth and enhanced competitiveness of our customers.
WHAT OUR CLIENTS SAY
SmartMun CustomerCare Manager has made the processing of our customer requests/complaints/general enquiries much easier, quicker as well as improving our service levels and the efficiency of many internal departments.
We find the software to be very user-friendly and upon purchase, the installation and training was carried out in a professional and thorough manner.
Oudtshoorn Municipality have been using the Cemetery Manager software since 2008. This has made the processing of our burials much easier, quicker and made information more accessible to anyone wishing to search for a loved ones burial details. This has obviously improved our service levels and departmental efficiency.
We would gladly recommend the software and indeed the company to any municipality that is contemplating improving/updating the management of their cemeteries.
With SmartMun software from Synapsis we are able to process all our burial records electronically rather than using the old-fashioned 'register' method.
We are very pleased that we keep receiving regular program updates with additional functionalities and new reports.We offer no hesitation to act as a reference for both the software and the company as a whole.